FrequentlyAsked Questions
We have the answers to any questions.
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How quickly can you respond to a rodent emergency?
We understand the immense distress a sudden rodent issue can cause in your home. Our rapid-response team prioritises urgent call-outs to ensure your property is protected and the problem is addressed immediately.
What types of pests do you specialise in?
We are dedicated structural specialists in the removal and prevention of rodents—specifically rats, mice, and squirrels. By choosing not to handle general insect treatments, we focus our expertise entirely on resolving complex, high-risk rodent intrusions.
Do you offer a permanent solution to stop them returning?
Absolutely. Instead of simply placing temporary traps, we provide comprehensive structural proofing to identify and seal all entry points. This meticulous approach allows us to offer a lifetime guarantee, giving you complete peace of mind.
Do you provide services for rented properties or landlords?
Our premium services, structural proofing, and lifetime guarantees are designed exclusively for private homeowners who are looking to invest in a permanent, high-quality solution for their own properties.
What happens during your initial inspection?
Our expert technicians will conduct a thorough survey of your home to identify the specific rodent, locate their nesting areas, and map out every structural entry point. We will then walk you through a tailored plan to resolve the issue for good.
Are your treatments safe for my family and pets?
Yes, safety is our utmost priority. All our treatments and structural proofing methods are carried out strictly to the highest industry standards, ensuring the complete safety of your household and pets.
I hear loud noises in my loft, could it be squirrels?
It is highly likely. Squirrels frequently seek shelter in lofts and roof spaces. Because they chew continuously, they can cause severe structural and electrical damage. If you hear heavy scratching or scurrying above you, we highly recommend an immediate inspection.
Why should I choose a specialist over a general pest controller?
General pest controllers often rely on basic, temporary baiting methods. As structural rodent specialists, we bring advanced knowledge of building layouts and animal behaviour to fix the root cause of the intrusion, saving you ongoing stress and money.
How do I book an emergency call-out?
Simply call our dedicated contact number. Our team is ready to listen to your situation, provide immediate expert advice, and dispatch a technician to your home to secure your property.